Description
🤖 Telegram Bot Process: “Simple Agent.”
Purpose
The Telegram Bot Process: “Simple Agent” is designed for direct communication with the Client.
It facilitates the transmission of text, audio, and video message formats.
Capabilities and Functionality
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Communication between the Agent (Bot Administrator) and the Client happens via the bot.
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The Client writes in the chat with the bot.
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The bot forwards the message to the Agent.
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The Agent replies to the Client through the bot.
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The Agent can see the name (data) of the Client.
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The Client cannot see the Agent’s data.
⚙️ Service Inclusions
The service includes:
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The launch of the software program ensures the bot’s functionality, specifically BBP (“Backend Bot Processes”).
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Support for the uninterrupted operation of the BBP during the entire period of the Telegram bot service provision.
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Technical interruptions in the bot’s operation may occur for up to 5 minutes during BBP code updates or infrastructure maintenance supporting the BBP.
